{"iconType":"icon","icon":"question","color":"#009b7c","hotspots":[{"position":{"x":34.557638437346554,"y":8.07060204730347},"alwaysFullscreen":false,"content":[{"params":{"text":"

Prairie Land's general contact information, including address and phone numbers.<\/p>\n"},"library":"H5P.Text 1.1","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"},"subContentId":"faee7741-9144-40f4-a64a-2c31bbf0b1b9"}],"header":"Contact Information"},{"position":{"x":3.635992424302749,"y":24.106688790190685},"alwaysFullscreen":false,"content":[{"params":{"text":"

Customer name and billing address<\/p>\n"},"library":"H5P.Text 1.1","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"},"subContentId":"63156525-0c6e-4e79-8333-811095297c14"}],"header":"Customer Information"},{"position":{"x":1.2693688796742841,"y":41.98969410371075},"alwaysFullscreen":false,"content":[{"params":{"text":"

This area explains the Disconnect Notice and the disconnect procedures.<\/p>\n"},"library":"H5P.Text 1.1","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"},"subContentId":"9fdab71f-c484-45ff-b814-e5f585092c8c"}],"header":"Procedures"},{"position":{"x":1.841332274136007,"y":94.842949997825},"alwaysFullscreen":false,"content":[{"params":{"text":"

Remember, Prairie Land offers multiple ways to pay your bill:<\/p>\n\n

\uf0b7 Pay Online at www.prairielandelectric.com<\/p>\n\n

\uf0b7 Pay-By-Phone by calling 844-241-0263 and following the automated prompts<\/p>\n\n

\uf0b7 Pay By Mail \u2013 Mail your check or money order with the payment stub. Please allow 5 days for delivery.<\/p>\n\n

\uf0b7 Pay In Person \u2013 Pay at one of our offices located in Norton and Concordia. Both locations have drop boxes for after hour payments<\/p>\n\n

\uf0b7 Automatic Payment \u2013 Set up auto payments using your checking account or a debit\/credit card.<\/p>\n"},"library":"H5P.Text 1.1","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"},"subContentId":"5f0b1d41-6cee-4cda-8471-6df026596401"}],"header":"Payment"},{"position":{"x":82.37872503966811,"y":12.344005132347753},"alwaysFullscreen":false,"content":[{"params":{"text":"

This area shows a summary of your current activity, this includes your account number, total due and disconnect date.<\/p>\n"},"library":"H5P.Text 1.1","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"},"subContentId":"010d8f43-8e91-47c6-99e2-6c0174dfdb59"}],"header":"Current Activity"},{"position":{"x":96.76825993384655,"y":31.744489314510588},"alwaysFullscreen":false,"content":[{"params":{"text":"

Above and below are important messages about your account.<\/p>\n"},"library":"H5P.Text 1.1","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"},"subContentId":"10cb5443-79af-4e7f-b309-f98199d75bf0"}],"header":"Messages"},{"position":{"x":97.16796923646261,"y":41.44597868425746},"alwaysFullscreen":false,"content":[{"params":{"text":"

This is the date service is to be disconnected if payment has not been received by 8 a.m.<\/p>\n"},"library":"H5P.Text 1.1","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"},"subContentId":"a2c561c2-6937-4f1c-a5fa-61b07756506a"}],"header":"Disconnect Date"},{"position":{"x":76.3830855004271,"y":51.81164394335944},"alwaysFullscreen":false,"content":[{"params":{"text":"

This is the meter number and address of service that is to be disconnected.<\/p>\n"},"library":"H5P.Text 1.1","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"},"subContentId":"4f3fc9c6-8d84-48c2-8e63-dbecd1da3518"}],"header":"Service Location"},{"position":{"x":38.10381148300924,"y":78.60189922498773},"alwaysFullscreen":false,"content":[{"params":{"text":"

Always return the bottom portion of your bill or disconnect notice with you payment.<\/p>\n"},"library":"H5P.Text 1.1","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"},"subContentId":"cae80577-63c0-4ecc-a9a3-b5d6396245fd"}],"header":"Return Stub"},{"position":{"x":81.1795971318199,"y":83.05441541469051},"alwaysFullscreen":false,"content":[{"params":{"text":"

The account number, the disconnect date and the total amount to avoid disconnection are printed here.<\/p>\n"},"library":"H5P.Text 1.1","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"},"subContentId":"dc5b350a-7c0e-4523-aee3-7e484e38d67c"}],"header":"Details"}],"hotspotNumberLabel":"Hotspot #num","closeButtonLabel":"Close","backgroundImageAltText":"Disconnect Notice","image":{"path":"images\/image-66aa6e3a3935c.jpg","mime":"image\/jpeg","copyright":{"license":"U"},"width":2375,"height":2933}}

Understanding Your Disconnect Notice

Interactive Disconnect Notice Explainer

Power Line Problems