Cold Weather Rule
Prairie Land Electric Cooperative, Inc. wants members to have the electric service needed to keep their homes warm during the winter. Prairie Land also recognizes the customer’s responsibility to make arrangements to pay for those services. The Cold Weather Rule was designed to ensure both goals are met.
The Cold Weather Rule helps existing members maintain electric service for your home during the winter. You must make payment arrangements with Prairie Land.
If you can’t pay your entire electric bill, call Prairie Land to make payment arrangements: Agree to pay 1/12 of the overdue amount of your bill, plus 1/12 of your current bill, all disconnection and connection fees, and agree to pay the remainder in equal payments over the next 11 months; or negotiate a payment plan to pay the overdue amount off sooner than 12 months.
Remember, you must also pay your current monthly bill, while paying off the overdue amount. If you are behind in a previous payment plan and cannot catch up, you need to make a new payment agreement with Prairie Land.
Prairie Land will inform you of the Cold Weather Rule payment plan as well as other available payment plans. Remember, under the Cold Weather Rule, you always have the option of spreading your payments over 12 months.
Prairie Land will send written notice to members 10 days before disconnection, plus attempt a phone or personal contact the day before.
Prairie Land will inform members of agencies offering funds to help pay electric bills.
Prairie Land won’t disconnect your primary residence when the temperature is forecasted to drop below 35 degrees or be in the mid-to low-30s over the next 24 hours, except in certain circumstances.
To prevent disconnection when it is 35 degrees or above, or to be reconnected regardless of temperature, you must make pay arrangements with Prairie Land.
Prairie Land may start the final notification and disconnection process if there is a 48-hour forecast of temperatures above 35 degrees.
If the 48-hour forecast changes before the period ends and there is a forecast of below 35 degrees, Prairie Land will not disconnect until there is another Cold Weather Rule 48-hour forecast of temperatures above 35 degrees.
The Cold Weather Rule applies only to existing residential members at their primary residence and is subject to the Rules and Regulations of the Cooperative.